Model #KBFS25EWMS1 KITCHENAID Bottom-Mount Refrigerator

  • Cabinet Parts
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  • Freezer Liner Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Door Parts
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  • Unit Parts
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  • Shelf Parts
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  • Freezer Door Parts
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  • Icemaker Parts
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  • Optional Parts (not Included)
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Question and Answers

Q:

Ice build up/overflow in KitchenAid Fridge

A:

I know that it can be very frustrating to have issues with your freezer. Your drain could be freezing up and would need to be defrosted. It would be located at the base under the bottom drawer when you pull it out. With a small syringe start to squirt very hot boiling water into the drain until the ice turns to water. This is long and lengthy but has to be done. Do not use a blow dryer there are wires that could heat up and melt. You also could have a problem in the defrost cycle. To check the defrost thermostat (bi-metal) first disconnect the power from the unit. Now disconnect the 2 wires on the bi-metal and check across the 2 bi-metal wires. You should get a 0 reading or a beep but the bi-metal must, still be covered with the frost or be very cold to make this check. If the bi-metal is still in a cold condition but you get no reading, it indicates the contacts are open and the bi-metal will need to be replaced. If you don't feel comfortable doing this yourself, please click on the link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using ManageMyLife.com.

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AnneJ -
Sears Technician
August 12, 2013
A:

Thanks. Are you saying that the drain is completely under the entire unit which has to be accessed by removing the plastic "grill"? There doesn't seem to be a drain from the actual freezer compartment. As for the other potential cause... do you have a diagram I can follow? I have no idea where the defrost thermostat/bi-metal is... Thanks!

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Jon -
August 12, 2013
A:

It looks like you can access everything from the access panel (#30 in first image) at the back of the refrigerator. Unplug the refrigerator and pull the unit away from the wall and remove the panel and panel instulation. Once the panel is off, you will see all of the unit parts. The drain (#36 in first image) is what you will be looking for. Just use hot water in the drain to unclog it. The defrost heater and thermostat (bi- metal) are also in this area. The heater is (#10 in second image) is attached to the evaporator coils (#22 in second image). The thrid image is a section of the wiring diagram for this. You will need to test the Black and Orange wiring, then the Brown and Orange wiring. Please let me know if there is anything else you need. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
August 13, 2013
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