Model #JVM1871SK03 GE Microwave/Hood Combo

  • Microwave
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Question and Answers


GE microwave stops running but will start up after unplugging.


Microwave repair is one appliance most homeowner's leave to the professionals. While you wait for the expert, if you decide to schedule a qualified technician, I attached the link to Sears Home Services below.

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Barbara H. -
February 02, 2012

Thank you for your question.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. DO NOT CHECK VOLTAGE ANY WHERE NEAR THE HIGH VOLTAGE COMPONENTS. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Depending on the age and the condition, you might consider purchasing a new microwave. Please click here to see the units we offer now.

Normally at we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
February 03, 2012
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