Model #JVM1840BD001 GE Microwave/Hood Combo

  • Microwave
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Question and Answers


my microwave is not heating


Microwaves are very useful especailly with little ones around you can just pop in 1 min meals. While you are waiting on the expert to response to your question, a suggestion I have is to check out this great link I found on Manage My Life website on why Microwave is not heating. I have attached provide the link below. Hope this helps!

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Dezeray S -
December 13, 2010

Thank you for your question.

I see that you been given a link to look over. I suspect there is an internal component failure in the high voltage circuit. We do not give out much repair information on microwaves because of the dangers of repairing them. The microwave generates extremely high voltage. The capacitor can store this voltage even when the unit is unplugged. I hope you understand our policy on microwaves. Our number one concern is your safety. It is strongly recommended to have the microwave repaired by a service technician. You can have the microwave repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Depending on the age and the condition of the microwave, you may consider purchasing a new one. The price of microwaves has gone down a lot in the last few years. Please click on this link to view all of the microwaves we offer.

Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 14, 2010
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