Model #JVM1640WB004 GE Microwave/Hood Combo

  • Microwave
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Question and Answers

Q:

when selcting a heating option nothing works, could it be my key pad? JVM1640WB004 Ge Microwave

A:

Thank you for choosing SearsPartsDirect. I know how much a time saver a microwave is and know you want to get it working quickly. In this case, I would suggest you have a qualified technician test or replace the unit.

Unfortunately, we cannot give advice on repairing or troubleshooting the microwave because they contain high voltage internal components that can retain lethal electrical charge even when the microwave is off. So for safety reasons I would recommend having this repair done by a qualified technician. You can schedule service at www.Searshomeservices.com

Thank you for your understanding on the situation. Have a great day.

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Benny23 -
Sears Technician
June 22, 2015
Q:

What is the clearance I need to use this microwave above a gas range? JVM1640WB004 Ge Microwave

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about installing a range below your GE microwave model JVM1640WB004. I will be happy to help you with this. I have included the link below for you to view the GE microwave installation manual.

GE Microwave Installation Instructions

Based on the information on page 9 of the manual, you need to have 30” from the TOP of the microwave to the top of the cooktop. To figure out the distance between the bottom of the microwave and the top of cooktop, measure the height of the microwave and subtract it from 30. That will give you the inches between the microwave bottom and the cooktop.

I hope this answers your question. Thank you for choosing Sears, we appreciate your business.

 

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Rachel Morgan -
Sears Technician
December 09, 2014
Q:

How do I replace a fuse in my microwave model JVM1640WB004 JVM1640WB004

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry a fuse needs to be replaced.  In this case I recommend you have the microwave serviced by a qualified technician.

We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 

Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

 

 

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Rachel Morgan -
Sears Technician
November 15, 2014

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