Model #JVM1631CJ01 GE Microwave/Hood Combo

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  • Controller Parts
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  • Oven Cavity Parts
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  • Interior Parts (1)
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  • Interior Parts (2)
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  • Installation Parts
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Question and Answers

Q:

Microwave do not get hot, person look at it and said it was the thermocouple but that is not a name part for my microwave. JVM1631CJ01 Ge Microwave

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com
 
I am sorry and do understand your frustration when there is problems with the microwave.
 
Glad to help out.   Im  looking at your GE Microwave model number JVM1631CJ01.

Thank you for contacting SearsPartsDirect.com with your questions about your GE Microwave. I am so sorry to hear it has trouble with it working. I know what a time saver the microwave is and know you want to get it working again quickly. In this case, I suggest you have it tested and repaired by a qualified technician.
 
 
 
We do not give advice on repairing microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the outlet. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.
 
 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.
 
 
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs. Thank you for choosing Sears and using our SearsPartsDirect.com service.

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Larry L -
Sears Technician
February 25, 2014

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