Model #JVM1441WH04 GE Microwave/Hood Combo

  • Microwave
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Question and Answers

Q:

power level JVM1441WH04 Ge Microwave

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry the power level feature is not working. I know what a time saver the microwave is and I am sure you want to get this fixed quickly. In this case I recommend you have the microwave serviced by a qualified technician.

We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 

Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

 

 

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Rachel Morgan -
Sears Technician
December 02, 2014
Q:

i have a ge microwave over the range that is not getting power to the lamps from the circuit board. Do i need a new circuit board?

A:

I know it can be very frustrating to have an appliance you depend on break down. Managemylife.com is always a great resource to find the answers to just about anything. I would suggest that you provide the model # and any other information that you think may help your expert respond with the best possible response. Continue this existing thread, just click on reply below and then add your information. This will speed up the process. I did do some research for you at Managemylife and found an expert answer to a similar question. This may shed some light on the problem until your expert can respond. The link has been attached below.

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James -
May 18, 2011
A:

model number for my microwave is jvm1441wh04.

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dennis -
May 18, 2011
A:

Thank you for your question and I understand your concern.

If there is no voltage being supplied to the lamps then I would have to suspect a faulty PCB/circuit board.

Note: Microwaves inherently stores huge amounts of voltage even when unplugged. This high voltage can cause serious bodily harm or could be fatal. Microwaves should be serviced by technicians with the experience.

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Joey S -
Sears Technician
May 19, 2011
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