Model #JVM1410WC001 GE Microwave/Hood Combo

  • Microwave
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Question and Answers

Q:

Trying to replace light bulbs on GE Microwave Oven

A:

I know how important it is to be safe when replacing a part on a microwave oven. While you are waiting for an expert answer, I did manage to find a link that will provide you with safety information. I hope my link is useful.

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Joseph P. -
April 09, 2011
A:

Thank you for your question.

I am sorry you are having a problem with the lights on the microwave. We usually do not find any problems with the wires. The problems are usually the bulb holders or the relay on the control. To determine with part is the cause of the problem you will need a voltmeter to make live voltage checks. If you have a voltmeter and know how to safely check live voltage, you can push the button to turn the lights on and check voltage at the wires going to the bulb holder. If you do not have 120 volts ac, the problem is most likely a bad control board. If you have the required voltage, the bulb holder is most likely the cause.

If the control is defective, I recommend having a service technician do the repair. There are components that can store a lethal charge even when unplugged. If you accidently touch one of these wires, it could be fatal.

Please let me know if you need further assistance on the microwave.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
April 11, 2011
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Q:

How do I replace a microwave handle on JVM1410WC001?

A:

Hey there, I understand you are needing instructions on how to replace a part on your appliance.I have found some suggestions that might help. I have attached the links below. I hope this helps. Good Luck.

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Flo R -
July 07, 2010
A:

thank you, but my model has "hidden" screws besides the ones accessible when the inner trim comes off... Unless someone can tell me how to get to them it looks like service repair is needed. But it costs more than a new microwave to have it serviced. My comment is that it is dumb to have a plastic handle that breaks when you have to yank it every time you open the door!!

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Jean -
July 08, 2010
A:

I recommend that you have a service technician replace the handle on this microwave. Microwave doors are not intended to be serviced as a do-it-yourself repair. The door has to be disassembled and the choke removed to access the screws that secure the handle. The microwave shielding in the door needs to be properly positioned and the door shielding needs to be checked for radiation leakage using proper testing equipment following any internal repair. That is why I recommend that you have a service technician replace this door handle.

Here is a link for the Sears Service website: Sears Home Services .

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Mark T Personal Solutions Manager -
Sears Technician
July 10, 2010
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Q:

Can you give me some microwave replacement part help?

A:

What part and what part number are you replacing? How many terminals does the original part have on it? How many terminals does the replacement part have on it?

If you are replacing the magnetron you sometimes have to cut a plastic plug in 2 to make it fit on the replacement.

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Jimmy K -
Sears Technician
April 29, 2008
A:

part#12664ftkit, model jvm1410c001, the original has 2 like i said and the new one has 1. what are you suppose to do with the extra wiring etc. i think when i ordered the part they should of toldme it would be different(the catalog even states that) they should include instructions for the change of replacing. its a ge productMicrowave and of course they rather get money from you instead of helping, i will remember that when i start remodeling my kitchen with all new appliances(it will not be ge)

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tanningkitty -
April 29, 2008
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