Model #JTP18BA2BB GE Built-In Oven, Electric

  • Control Panel
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

GE Electric Convection Built-in Oven

A:

With the error on the range can be frustrating and rather puzzling. I have done some research on the Manage My Life website and have located a link quite similar to your issue. While you are waiting for a detailed reply from an expert I have provided the link below. Hope this is helpful!

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Priscilla V -
November 28, 2012
A:

Thank you for your question and I understand your concern.

Your answer is in the link below.

GE Electric Convection Built-in Oven

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
November 29, 2012
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Q:

GE Electric Convection Built-in Oven

A:

I understand the concern with the error code you're receiving on your built-in oven. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Yadira B -
November 27, 2012
A:

Correction on model # found is JTP18BA2BB and error code is F7 Should I just replace control Panel????????

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Michael -
November 28, 2012
A:

Thank you for your question and I understand your concern.

In order to look any part numbers you will need use the model number JTP18BA2BB.

I added an image below of the list of fault codes based on your model. There is NOT a F14 fault code listed.

I recommend trying the procedure I provided in an earlier response to your previous question. See link below.

Replacing control panel on GE oven

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
November 29, 2012
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Q:

Replacing control panel on GE oven

A:

Good morning.... I can appreciate your desire to undertake this kind of a project.... I was not able to locate any information using your model number. I did find a link that discusses this issue in greater detail. Though it is not to a GE oven, it is my hope that the mechanics will be very similar. Also, you will receive an expert response within the next two days if not sooner. I hope this link will offer instructions that you can use in replacing that panel and have a good day

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Henry -
November 27, 2012
A:

Thank you for your question and I understand your concern.

The model number you provided is not a valid/correct model number. If you would double check the model number off the range/oven and reply in the post, I will be happy to assist you with the model specific directions.

Please reply and I will be glad to assist you further. Thank you.

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Joey S -
Sears Technician
November 28, 2012
A:

I have given you the model # off of the oven itself, I just could not find it off your website. the original model # is JTP18BOA2BB and it isa GE Profile Electric convection/ oven

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Michael -
November 28, 2012
A:

Michael; The model number you provided is different from the one first posted. This is the model number used for Sears Parts Direct JTP18BA2BB . It appears the control panel is fastened with screws along the bottom of the cotrol panel. Remove these screws. I was not able to locate any instructions on how to remove the control panel. Look for any screws along the bottom and top and sides.

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Joey S -
Sears Technician
November 28, 2012
A:

My question is,.....do you think my problem is the control panel? It is a GE appliance. I am getting a F-7 on the error. Everything else works. I have to turn the breaker off to stop the beeping, The other day when I called about parts it worked when I turned it on, came up to full temp. but would not work after trying again.

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Michael -
November 28, 2012
A:

Michael; The "F7� fault code indicates a stuck or shorted key pad button or it can mean relay is turned on. This could mean a faulty touch panel/control panel or faulty electronic oven control board. To determine which one is faulty; press Clear/Off pad. Disconnect the flat ribbon cable connector from the oven control board and then waiting at least 35 seconds to see if the fault code recurs. If it the fault code recurs, the failure is the electronic oven control board. If the fault code does not recur, the control panel/touch pad is faulty. The steps above are what a service technician would do. I do not suggest trying this unless you are experience in working around live voltage. I recommend calling a service technician to diagnose and repair your oven.

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Joey S -
Sears Technician
November 29, 2012
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