Model #JSP28G*02 GE Ranges, Electric

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Can't open oven door after cleaning. Jsp28g*02 Ge Electric range


Thank You for choosing Sears and being a valued member. It is unfortunate to hear that you are having issues with your oven and I do understand your frustration. Glad to help out. I'm looking at your model number jsp28g02 and if the door is still locked, after the oven cools down, then the problem is in the door locking mechanism. This is what controls the door lock. You can try to reset the range to see if the lock will release. First disconnect the range from the power. Either unplug it or turn off the circuit breaker. Once this is off, wait for about 10 minutes, and then reconnect the power. Press the stop/clear button twice, and see if the door is unlocked. If it is not, then replace the mechanism. If you don't feel comfortable doing this yourself, just click on this link to schedule service. I have included a link to our Parts Direct page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page. I trust this information will help you.


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SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
November 05, 2014