Model #JNM1541SN1SS GE Microwave/Hood Combo

  • Microwave
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Question and Answers


I have a GE JNM1541SN1SS Microwave. The clock light is on, but none of the buttons work. JNM1541SN1SS Ge Microwave


Thank you for being Sears’ valued member and for contacting with your question about your microwave. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician.
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service.
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.

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CarlosZ -
Sears Technician
June 18, 2015

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