Model #JMC8127DDS JENN-AIR Built-In Microwave Oven

  • Control Panel
    3 Results
  • Door Assembly
    3 Results
  • Body Base & Cavity
    3 Results
  • Internal Controls
    3 Results
  • Interlock Switches
    3 Results
  • Supplemental Information
    3 Results
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Question and Answers

Q:

Help Changing Light Bulb JMC8127DDS Jenn-air Jenn air cooking

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about changing the light bulb in your microwave. I am so sorry you have been unable to access the part. Although changing the light bulb seems like it should be a simple fix, in this case, because the microwave needs to be removed from the cabinet, I recommend you have the microwave serviced by a qualified technician.

We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 

Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

 

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Rachel Morgan -
Sears Technician
November 22, 2014