Model #JKP86CF4CC GE Built-In Oven, Electric with Microwave

  • Control Panel
    3 Results
  • Microwave Body Parts
    3 Results
  • Microwave Door
    3 Results
  • Microwave Enclosure
    3 Results
  • Pedestal
    3 Results
  • Body With Microwave Support
    3 Results
  • Door
    3 Results
  • Door Lock
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Error Codes

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Question and Answers

Q:

Why isn't oven element working?

A:

Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as , can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future. Below is a link to get up service.

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Marc H -
May 23, 2012
A:

Thank you for submitting your question and I will be happy to assist you. First, I recommend that you check to see if the broil element will heat properly. If the broil element works then mostly like the bake element will need to be replaced. If the broil element does not work, then you may be experiencing a main control board issue. The bake element can be checked for resistance/continuity with the multimeter. Remember to turn the power to the stove off first. Here's a video on how to test the backing element. The image below will show you the testing points for the control board. If you do not feel comfortable repairing this problem yourself, I recommend scheduling for service with out Sears Home Services team. Please let me know if you require further assistance. Thank you for choosing Manage My Life.

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Tykara -
Sears Technician
May 24, 2012
A:

This issue has nothing to do with my microwave. It is the oven heating element that is not heating up. I can't find a diagram to show me how to remove the elements, both broiler and bake, so I can measure the resistance. Can you provide the correct diagram.

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Gilbert -
May 24, 2012
A:

Gilbert, the diagram is correct. It's not for the microwave, it's for the oven. The diagram above is if you're going to check for reistance on the control board. The diagram below will show your elements. You're broil element is key #252 at the top of the diagram and the bake element is key #251 at the bottom of the diagram. You'll notice on the diagram that both are being held in by 1-2 screws. Once the screws are released, you'll be able to remove the elements for testing. Please let me know if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
May 25, 2012
A:

I apologize here's the diagram.

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Tykara -
Sears Technician
May 25, 2012
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