Model #JJW9630DDB JENN-AIR Built-In Oven, Electric

  • Control Panel And Internal Controls
    3 Results
  • Body
    3 Results
  • Oven
    3 Results
  • Door
    3 Results
  • Supplemental Information
    3 Results
  • Wiring Information
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  • Wiring Information
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  • Wiring Information (at Series 20)
    3 Results
  • Wiring Information (at Series 20 Frc)
    3 Results
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Question and Answers

Q:

Trouble shooting problem with Jenn Air double oven

A:

I completely understand your need for some type of instructions on how to properly repair your double oven. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
March 21, 2013
A:

Thank you for your question.  I am sorry you are having a problem with your JennAir JJW9630DDB oven

Caution:  Before attemptin any repair, turn the power to the oven off. 

The error indicates a low speed fan problem. 

My first suggestion is to place the oven into a diagnostic test and check the fan speeds.  The instructions to enter the test are in the image below.  I hope this helps.

You can reply below with any additional details or questions for further assistance. 

You can also have the problem repaired in your home by a Sears technician.  Here is the link: Sears Home Services Oven Repair

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Fred M -
Sears Technician
March 24, 2013
A:

Thanks for Test Codes. Just went into "TEST" mode for "LCOOL" (only upper oven has convection fan) - lower fan in "TEST" mode can be turned on & off using "LCOOL". That fan sounds same as upper fan and the "COOL" fans only have one speed. As noted in my initial msg, the lower fan works correctly using normal oven controls/inputs to bake, etc. I guess this then means the control module is bad!!!??? since the fan works but the module displays a 4d22 FAULT code. - Back to you for advice THANKS

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Paul -
March 24, 2013
A:

More Info - the list of "4 digit fault codes" from the web site in my first msg - says 4d22 "is a LOWER oven cooling fan" problem. NOT a problem with the LOW speed of the CONVECTION fan which is in the ypper oven. Do you have a different set of fault codes?

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Paul -
March 25, 2013
A:

I Miss understood about the fan location. The error code list I have is in the image below.

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Fred M -
Sears Technician
March 25, 2013
A:

Bach to original question/info - given lower cooling fan works but we have a "4d22" fault code that then causes the oven to stop heating - what part is bad and needs to be replaced? The control module @ $350++ ????

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Paul -
March 26, 2013
A:

If the fan is working but the contral senses an error while the fan is working then the control would be at fault. In an acutal cooking cycle does the fan work at all? I could see the fan working at first but then failing as things heat up.

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Fred M -
Sears Technician
March 26, 2013
A:

Oven will start to heat then gets fault code, 4d22 - per the owners manual, I press "enter" to clear. It continues heating and showing a "normal" display, i.e. no fault code. Then a few seconds the fault code appears again - press "enter" to clear. Will allow you to do this three times then shuts off "Bake". Display only shows the time. Temp during all this has gone from anbient up to 140+/-. Fan runs continuously the whole time and then shuts off when you press the "enter" the third time. All of this is a consistant/repeatable process I have done at least 5 times over the past week.

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Paul -
March 26, 2013
A:

If the code persists even though the fan works I suspect the control will need to be replaced.

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Fred M -
Sears Technician
March 30, 2013
A:

Thanks for helping through all the iterations on this!

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Paul -
March 30, 2013
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