Model #JGBS23BEW4WH GE Free Standing, Gas

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Question and Answers

Q:

Electronic glow bar lights up, but burners not coming on

A:

A range is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question.

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Yadira B -
November 28, 2012
A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with the oven or broiler not working on the range. We are here to help. Yadira did provide you a good link on this problem. I suspect the ignitor is not working properly. The image below shows how the ignitor works. You would need to perform a current test with a multimeter, to verify if the ignitor is good or bad. I hope this helps.

To order range parts, please visit SearsPartsDirect.com with the model number.

If you do not feel comfortable repairing this problem yourself, then you can have it repaired at your home by a Sears Technician. You may visit SearsHomeServices.com and follow the instructions, then click on the red next now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
November 28, 2012
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Q:

my stove does not work

A:

I understand that your stove is not working. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
February 17, 2012
A:

Thank you for your question on the oven not working. It is highly likely that the oven igniter on you gas ranges bake burner has failed and will need to be replaced.

If you feel comfortable with changing it by your self, then I will give you the part you need and some instructions for the replacement.

Oven Igniter part .

The first thing to do is to remove power to the range by pulling the cord out of the outlet.

Then open the oven door and remove the oven racks.

Then locate the two bottom oven screws that secure the oven bottom to the range and loosen.

Then lift up on the panel by using the slots on the sides and when you get it to about 45 degrees lift back and up to remove the oven bottom from the front lip of the oven cavity.

Then remove the screws that secure the flame spreader on to top of the bake burner tube.

This will then expose the igniter attached to the side of the bake burner.

Remove the two screws that secure it to the burner and disconnect the wires to the wire harness plastic connector.

Carefully remove the new igniter from the box and do not let it hit or get damaged will you plug its harness connector into the harness on the range.

These are very fragile and can easily be damaged if the get bumped around.

Install the igniter with the same screws that held the old one and then replace all the oven cavity parts in reverse order.

I hope this will help.

Sam A.

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Sam A -
Sears Technician
February 18, 2012
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