Model #JGBP75WEY1WW GE Free Standing, Gas

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Question and Answers

Q:

Help please JGBP75WEY1WW Ge Gas range

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the issue you've had with the self-clean cycle on the range. I know how frustrating that is.

I assume the door unlocked after the cleaning cycle was complete. Since the manual reset by unplugging the unit didn't bring the display back, I suspect there is a shorted relay on the EOC (electronic board) or display.

Unfortunately, both the EOC and overlay have been discontinued and are no longer available for purchase. The EOC can be sent in by a technician to be refurbished. If you would like to have that performed, you can call 1-800-469-4663 and speak with Repair Services. There is a 4-6 week turnaround time for that to occur. 

We apologize for the inconvenience and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
February 11, 2015