Model #JGBP33DEM6WW GE Free Standing, Gas

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Question and Answers


Oven door glass JGBP33DEM6WW


Thank you for being Sears’ valued member and for contacting with your question about the part you received for your GE range model JGBP33DEM6WW. I am so sorry it was the wrong size. In this case you will need to talk with one of our Customer Care advisors. Our advisor will assist you with having that wrong part picked up. Because the part number you received is correct, our Customer Care advisor will need to determine what went wrong with the order and get the right part reordered for you. It may have been something as simple as the wrong part was pulled and packaged at the warehouse. Or it may require further research. 

To speak with a Customer Care advisor please call 1-800-366-7278. Our advisor will need your contact information to assist you with getting your order corrected. Because this is a public forum, we do not ask for that information on this site for your privacy. 

I am so sorry for the inconvenience this has caused you. I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
February 07, 2015

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