Model #JGB920SEF2SS GE Free Standing, Gas

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Question and Answers

Q:

part number of the temperature sensor JGB920SEF2SS

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com! 

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Yadira B -
March 11, 2013
A:

Thank you for your question and I understand your concern.

The "F2" fault code implies an Oven temperature condition due to the sensor input to the electronic oven control.

The "F2" can display if the oven temperature sensor is faulty, loose or bad wire connection in the oven temperature sensor probe circuit, or it could be caused by a faulty electronic oven control board.

I would first remove and disconnect the oven sensor probe and measure the Ohm resistance with an Ohm meter. At room temperature, the oven sensor should measure approximately 1100 Ohms. 

The oven temperature sensor probe is part number WB21X5301 which can be ordered fromSearsPartsDirect.

The oven temperature sensor is located inside the oven cavity in the rear upper left or right corner. It can likely be removed and replaced from inside the oven cavity.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

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Joey S -
Sears Technician
March 12, 2013
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Q:

GE PROFILE JGB920SEF2SS

A:

I understand the concern with the error code showing on your range. While you are waiting for an expert to respond I was able to locate some great information that could possibly assist you with your issue. I have added the link below. Hope this helps!

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Yadira B -
February 13, 2013
A:

Thank you for your question. I know it's frustrating when the oven stops working. The F7 code indicates that the control detects a stuck key on the keypad (see first image). This is usually caused by a failed key pad or a problem with the ribbon wire connection between the keypad and the electronic control board. The image below shows the procedure for accessing the control board on this type of oven. I recommend that you shut off the breaker for the oven and then access the control board. Check the ribbon wire connection to make sure that it is properly inserted in the control board. If not, this could be causing your F7 code. If the ribbon connection appears to be okay then disconnect it and reassemble the oven. Reset the breaker to apply electrical power to the oven. If the F7 code appears with the ribbon wire connector unplugged from the control board then the control board # WB27K10145 is bad and it will need to be replaced. If the F7 does not occur with the ribbon connection unplugged then the control keypad # WB36K10588 will need to be replaced. I hope this will help you. If you would like more assistance, reply to this thread and I will assist you further.

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Scott D -
Sears Technician
February 14, 2013
A:

Thanks for reply and options ,on it today

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john -
February 14, 2013
A:

John, thank you for using Manage My Life.

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Scott D -
Sears Technician
February 15, 2013
A:

Scott ,got the part ,installed it ,working fine .Anyway to safeguard the touch pad for the future. Thank you John

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john -
February 18, 2013
A:

John, I'm glad it's working again.

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Scott D -
Sears Technician
February 19, 2013
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Q:

Correct part to replace on GE Pofile range

A:

Having a properly working range is very important. The display not showing can be concerning. I found some information for you that I am really hoping will help you. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that this will help you with the range.

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Marc -
November 14, 2012
A:

Before replacing parts, I recommend that you unplug the range and check the wiring connections on that ERC (Electronic Range Control board) in the console. The wiring diagram in the first image below shows the power supply to that control board traced in red and blue. The wire traced in blue is actually white. The second image shows how to open the console on this range. Check those wires to make sure that they are connected properly. If those wire connections are okay, then replacing that ERC (part WB27K10145) should fix this problem. You can order that part from this page: Electronic Oven Control Board for GE Profile Range Model JGB920SEF2SS . The description of that part says "Touch Panel Glass" but the image is correct. That is the electronic oven control board. Be sure that you unplug the range before accessing internal components and replacing that control board.

I hope that this information helps. If you need more assistance, reply with additional details.

If you get to the point where you need to have a service technician examine and repair the range, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
November 16, 2012
A:

Lyle, Thank you. It was indeed a loose wire. The images you attached did not match the ERC exactly but I was able to find the appropriate wires. I have verified the range model is correct. Attached are images of the ERC and a closeup of the part number.

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Leonard -
November 24, 2012
A:

Thanks for letting us know what you found Leonard. Your latest details seem to indicate that you fixed the problem. If you need more assistance, let us know.

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Lyle W -
Sears Technician
November 26, 2012
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