Model #JFI2589AES10 JENN-AIR Bottom-Mount Refrigerator

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Question and Answers

Q:

no ice,water dispensing no defrost mode and freezer not freezing JFI2589AES10 Jenn-air Bottom-mount refrigerator

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your refrigerator and I do understand your frustration. Glad to help out. I'm looking at your model number JFI2589AES10 and from your description I would suspect that the unit may be running on Sabbath mode. When an appliance is in Shabbat mode, the standard six- or twelve-hour automatic shutoff is overridden, and all lights and displays (for example, a light that might go on when the door is opened) are disabled. I recommend verify that the unit is not on Sabbath mode. If you determine that the unit is not set on Sabbath then I would suspect a HV board issue. I recommend having a service technician properly diagnose the problem. Click here for the service manual that shows how to test the compressor. Just click the blue link above to be taken to the page. I trust this information will help you.

 

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SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
January 22, 2015

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