Model #JFC2087HRP JENN-AIR Bottom-Mount Refrigerator

  • Handles (jfc2087hrp)
    3 Results
  • Left Refrigerator Door
    3 Results
  • Right Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Ref Dr Storage & Center Hinges
    3 Results
  • Controls
    3 Results
  • Water Dispenser/filter
    3 Results
  • Refrigerator Shelves
    3 Results
  • Crisper Assembly
    3 Results
  • Pantry Assembly
    3 Results
  • Interior Cabinet & Freezer Shelves
    3 Results
  • Evaporator Area & Rollers
    3 Results
  • Compressor
    3 Results
  • Cabinet Back
    3 Results
  • Ice Maker
    3 Results
  • Supplemental Information
    3 Results
  • Wiring Information
    3 Results
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Question and Answers

Q:

JENN-AIR refrigerator model JFC2087HRP. Not cooling refrigerator section and bottom freezer below 60 degrees. Replacing the overload/PTC relay did not help. JFC2087HRP

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your refrigerator and I do understand your frustration. Glad to help out. I'm looking at your model number jfc2087hrp and there are a few things that can cause the unit to not cool properly. It is possible that the coils have iced over and not allowing the freezer to cool. It is also possible that a thermostat or thermistor has failed. Control board failure is also possible. With this type of unit I strongly recommend that you have trained service technician diagnose the problem. Here is a link for a video that may help a little more with troubleshooting. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
December 03, 2014

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