Model #JES9860BAS JENN-AIR Slide-In Range, Electric

  • Control Panel/top Assembly
    3 Results
  • Body
    3 Results
  • Oven/base
    3 Results
  • Blower Assembly (plenum)
    3 Results
  • Door/access Panel (ser Pre 10)
    3 Results
  • Door/access Panel (ser Pre 11)
    3 Results
  • Supplemental Information
    3 Results
  • Wiring Information
    3 Results
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Question and Answers

Q:

Control panel not working 100%. I can bake still but nothing else works, no resetting the clock or broiling or cooking options. JES9860BAS Jenn-air Jennair cooking

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your range. Upon researching model JES9860BAS; it sounds like the electronic control board may need to be replaced. The electronic control board controls the functions of this electric range, so when it fails the controls can become unresponsive. I have posted a link of the electronic control board to view the link click here.

 

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
July 01, 2015
Q:

Finding a part JES9860BAS

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about the burner unit for your Jenn-air range. I am so sorry it has cracked and needs to be replaced. I will be happy to help you with this. 

The reason the burner unit is not coming up with the model number of the range is because the burner is part of a replaceable cartridge. The cartridge has its own model number. You will need to remove it from the top of the range to find the model number. With that you can find the complete cartridge or replacement parts for it. 

SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 
 
 

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Rachel Morgan -
Sears Technician
June 08, 2015
Q:

control panel reads "power loss" JES9860BAS Jenn-air Jennair cooking

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
May 13, 2014

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