Model #JES1290ML01 GE Countertop Microwave

  • Microwave
    3 Results
  • Microwave
    3 Results
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Question and Answers

Q:

Arching behind metalized cardboard jes1290ml01

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com

I am sorry and do understand your frustration when you need help with the microwave. 

Glad to help out.   Im  looking at your  GE model number jes1290ml01

 I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

Im sorry but only our Tecnician service crew can assist on microwaves.  Sears technician is 1-800-469-4663.  Good luck
 
 If you have further questions please let me know.
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Larry L -
Sears Technician
October 04, 2013
Q:

Why is my GE microwave sparking inside when turned on?

A:

Generally speaking, the arcing is caused when two pieces of metal are touching or nearly touching each other or from burnt splattered carbonized food. Look for two pieces of metal that is touching or nearly touching each other. I must assume that you do not leave the wire rack inside the microwave when it's not needed. The wire rack is only to be put in and used when you are cooking something on the lower turntable and on the wire rack as well, otherwise the rack should be removed when not needed for two level cooking. Leaving the wire rack inside the microwave when not be used can cause the microwave to arc between the rack and the walls of the microwave if it touches. NOTE: I do not recommend using the microwave until it has been repaired or it could damage the magnetron or cause a thermal event.

I recommend calling a service technician to diagnose and repair your microwave.

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Joey S -
Sears Technician
January 21, 2010