Model #JER8885QAB JENN-AIR Free Standing, Electric

  • Control Panel/top Assembly
    3 Results
  • Cabinet
    3 Results
  • Cavity
    3 Results
  • Door/drawer
    3 Results
  • Supplemental Information
    3 Results
  • Wiring Information
    3 Results
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Question and Answers

Q:

Some buttons for Key Pad on Stove not working. JER8885QAB

A:

Touch keypads that no longer respond does leave us feeling a little helpless. The expert will review this model to offer help. I did some research and located a similar question that may have some insights. I attached to the first link below. If a technician is needed, the Sears Home Services scheduler in the second link can help.

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Barbara -
March 17, 2013
A:

Thank you for your question. I'm sorry you are having this problem with the keypad. This does lead to a defective control board # 74009166. Sometimes resetting the control may help correct this type of problem. To reset the control disconnect the power for 30 seconds and then reconnect it. If the same problem still exists, the control will probably need to be replaced. Now, these controls are expensive and I would recommend having a technician check it first. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
March 19, 2013
A:

Had this exact problem... was not the control board, the keypad was bad which is not part of the control board, uff. To replace the keypad the entire back panel needed to be replaced. But it's working perfectly again.

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Jim -
April 23, 2013
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