Model #JE1590BH01 GE Countertop Microwave

  • Microwave
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Question and Answers

Q:

je1590bh01 not taking input when pressing input for popcorn or hot beverage why and is this something i can fix myself?

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Alina F. -
February 11, 2012
A:

Thank you for your question and I understand your concern.

The key panel/touch pad is likely faulty or the ribbon connector is not making a good connection to the control board. I am sorry, but we do not give repair information or repair procedures on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
February 13, 2012
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Q:

spin cycle locks mid cycle then stops and clicks wont drain either je1590bh01

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina F. -
February 11, 2012
A:

Any suggestions for my washer?

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jean -
February 11, 2012
A:

The je1590bh01 number you provided brings up a microwave but I believe your question is about a washer. If the washer will not drain then it will likely not spin. I'd suggest dealing with the not draining problem first and see if that helps the spin problem.

Please reply with a new model number and we'll provide further assistance with this problem.

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Fred M -
Sears Technician
February 11, 2012
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