Model #JCD2389GES JENN-AIR Side-by-Side Refrigerator

  • Compressor
    3 Results
  • Controls
    3 Results
  • Shelves & Accessories
    3 Results
  • Freezer Compartment
    3 Results
  • Fresh Food Outer Door (jcd2389ges)
    3 Results
  • Fresh Food Inner Door
    3 Results
  • Freezer Outer Door (jcd2389ges)
    3 Results
  • Freezer Inner Door
    3 Results
  • Fountain
    3 Results
  • Ice Maker
    3 Results
  • Ice Bin
    3 Results
  • Wiring Information
    3 Results
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Question and Answers

Q:

Ice Bin Tray 61004881 JCD2389GES

Q:

compressor fan motor does not run when compressor is on JCD2389GES Jenn-air Side-by-side refrigerator

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help you with your refrigerator. Upon researching model JCD2389GES; the fan is used to cool the condenser. The fan is controlled by the electronic board. There may be a short in the wires or a broken wire. Electronic boards can be damaged by static electricity. I recommend having a tech diagnose the board.

Thank you for choosing Sears. We appreciate your business and have a great day.

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Jeff Wallace Jr -
Sears Technician
July 28, 2015
Q:

defrost jcd2389ges

A:

Thank you for choosing Sears Parts Direct. I can certainly assist you in locating the instructions to install the defrost assembly in your Refrigerator. I did look into the model number you have provided and I have found information to assist you.

First disconnect power to the refrigerator. Now, lower the control housing by removing the screw in the back in the center and slide the housing to the right and lower it.

I have attached the photo to assist you in accesing the defrost module. 

Let me know if this helps.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.
 
 
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
June 27, 2014
A:
Natasha12 -
Sears Technician
June 27, 2014
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