Model #JBR2088HES JENN-AIR Bottom-Mount Refrigerator

  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Water Dispenser/filter/tank/vent Cover
    3 Results
  • Controls
    3 Results
  • Refrigerator Shelves
    3 Results
  • Crisper Assembly
    3 Results
  • Pantry Assembly
    3 Results
  • Interior Cabinet/toe Grille/frz Shelves
    3 Results
  • Evaporator Area & Rollers
    3 Results
  • Compressor
    3 Results
  • Ice Maker
    3 Results
  • Supplemental Information
    3 Results
  • Cabinet Back
    3 Results
  • Wiring Information (series 10)
    3 Results
  • Wiring Information (series 11)
    3 Results
Find part by diagram >

Question and Answers

Q:

Jennair JBR2088HES Rerigerator "too cold" and uneven cooling; some areas causing freezing.

A:

I understand how concernig this can be. While yo are waiting on an expert to answer your question, I found a great link in the ManageMyLife.com website on your problem with your Refrigerator. Click here. Hope this help!

Read More
Dezeray S -
July 17, 2013
A:

Dezeray, Thank you. Yet what I'm experiencing is different - Freezer working properly; refrigerator is cooling unevenly. Not warm, too cold towards back wall; yet temperature guage consistently read 38 degrees. Water seems fine. Separately, "very warm" comment above should have been clearer - referered to weather.

Read More
Bob -
July 17, 2013
A:

Thanks for contacting manage my life about your refrigerator model JBR2088HES, Sorry you are having a problem, I will be glad to assist you with this.Based on your description of the issue, I would suspect that the damper assembly in the fresh food section is not operating properly. The damper is controlled by the board and sensors that open and close the damper depending on settings and temperature.  It is possible that your setting to a colder temperature may have caused icing of the damper. A suggestion would be to use a hair dryer and apply warm air to the damper located in back top of the fresh food section for a few minutes, with unit unplugged. Allow some cool time then reapply power and observe for 24 hours. If the issue is not resolved I would then suggest calling for service and have an experienced technician come and do a complete inspection to determine the cause of the freezing in the fresh food section. I hope this helps, if you need additional help reply with details and I will be happy to respond.  If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

Read More
Ron H -
Sears Technician
July 18, 2013
A:

Ron H., Thank you. I appreciate your sharing your knowledge and experience. I did remove the lower draw to expose the damper. It was clear; I had raised the temperature of the refrigerator a couple of degrees, that and emptying in through consumption may have accomplished what the hairdryer would have expedited. Knock wood, it appears to be back to normal operation. Again, thank you.

Read More
Bob -
July 19, 2013
A:

Hello Bob,way to go!, hope everything continues to be okay. Ron H.

Read More
Ron H -
Sears Technician
July 19, 2013
See more answers
Q:

Why is my refrigerator broken?

A:

According to your profile, I see that you have a JennAir refrigerator model JBR2088HES. Here are some troubleshooting tips that may help:

  • If the refrigerator is not operating at all (no lights inside or on the controls), check the outlet plug to make sure that it is plugged in. Check the electrical breaker for the outlet. Plug a small lamp or appliance into the refrigerator outlet to make sure that it is working. If the outlet is not working, try plugging the refrigerator into another outlet to see if it will work properly. You may need to have an electrician repair your outlet if it is not working.
  • If the refrigerator apparently has electrical power, check the settings. Make sure that they are not turned off. In case you need it, here is a link for the full owner's manual: Use & Care Guide . This manual explains the operation of the controls on pages 10 and 11.
  • A power surge or glitch through the electrical lines could affect the operation of the control board in the refrigerator. Try unplugging the refrigerator for 5 minutes to completely disconnect electrical power. After plugging the refrigerator back in and setting the controls, see if it will operate and cool properly.
If these tips don't help, you may have a component failure that is preventing the refrigerator from working. If the fans are running inside the refrigerator but it is not cooling at all, you could have a sealed system failure. This type of failure would need to be diagnosed and repaired by a service technician. If the refrigerator is less than 5 years old, a sealed system failure would be covered by your warranty. The last page of your owner's manual provides specific details of the warranty. I recommend that you call for service according to the guidelines in your manual.

If you are having less serious cooling problems, this refrigerator has diagnostic tests in the control system that can help determine the cause of certain problems. If you are confident in your technical ability to safely diagnose and repair the refrigerator yourself, resubmit your question with specific symptoms of your cooling problems (or other issues) and we will be glad to help you further.

Read More
Lyle W -
Sears Technician
December 18, 2009

Top Parts