Model #JBP48CH2CC GE Free Standing, Electric

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Question and Answers

Q:

GE Range, digital panel blank, turn any element to Hi and clock works but wont heat up element. oven wont heat up,Move dial to off everything goes blank again?

A:

What you’re describing is the loss of L1 voltage. With only L2 voltage you will have the symptoms you described. On this type of diagnosis you will need a volt meter to make some checks with if you do not see an obvious wiring problem, usually a burnt terminal connection from a loose wire connector. I recommend starting at the power cord terminal block located at the back of the range. With power connected you will need to have 220volts supplied from source to the terminal block of the range. If you do not read 220volts there then I recommend calling an electrician to check your breaker & house wiring. If you have 220volts then you will need to remove the back panel of the range & inspect the wiring harness up to the EOC (clock). After making these initial voltage checks please get back with us on the results if you still need assistance. I have also included the path of voltage showing with & without L1 (without L1, L2 voltage will take the path of least resistance) in the image below.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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biker dave -
Sears Technician
May 05, 2010
A:

Hello David, I checked out the power block and you were absolutely correct. I had my voltmeter and tested the block and only getting 120.v from one side and only 19.v from the other. I checked my outside breaker box and noticed that breaker had rust from the split section and making a light buzzing sound. I have shut it off and calling a electrician to replace it. Thank you for diagnosis, saved me from buying a part I wouldnt need and hours of frustration. Jonathan

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jonthan -
May 06, 2010
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