Model #IT21AMXRQ01 INGLIS Top-Mount Refrigerator

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Question and Answers

Q:

refrig and freezer stop cooling periodically

A:

When a major appliance malfunctions it can be a great disappointment. I researched your question and was able to find a link with helpful information on this type of issue. I attached the link below. I hope this helps.

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Jackie S -
February 12, 2012
A:

Thank you for your question. I'm sorry you are having this problem with your refrigerator. Without the model number, I will only be able to provide some general information. This type of problem could be a due to a defective thermostat or defrost control. However, based on the information listed, it would appear the thermostat is the more likely problem here. The next time it's off for a period of time, try turning the thermostat all the way off and then back on or tap on it and if the unit starts running, it will indicate the thermostat is getting stuck and will need to be replaced. I hope this will help you. If you would like more assistance, reply to this thread and please include the complete model and serial number and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
February 14, 2012
A:

Scott, The model # is IT21AMXRQ01 I also think its the thermostat. Do you know the part # ? Any specific info will be helpful. Is the thermostat a relatively easy part to replace? I'd like to fix it myself.

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jerry -
February 14, 2012
A:

Jerry, thank you for the model number. The part number for the thermostat is # 2204605. The thermostat is not difficult to replace. I'm attaching some pictures with instructions. I hope this will help you. If you would like more assistance, I will be glad to assist you further.

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Scott D -
Sears Technician
February 14, 2012
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