Model #ISD1000 GENIE Garage Door Opener

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Question and Answers

Q:

Why does ISD1000 frequently requires power toggling to work? ISD1000 Genie Garage opener

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your garage door opener. Upon researching model 13953985DM; try the instructions for programming a remote. Click here for the owner’s manual. The instructions are on page 31.

Thank you for choosing Sears Parts Direct. We appreciate your business. Have a great day.

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Jeff Wallace Jr -
Sears Technician
August 10, 2015
A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your garage door opener. Upon researching model 13953985DM; try the instructions for programming a remote. Click here for the owner’s manual. The instructions are on page 31.

Thank you for choosing Sears Parts Direct. We appreciate your business. Have a great day.

Read More
Jeff Wallace Jr -
Sears Technician
August 10, 2015
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Q:

Genie Excelerator garage door opener- model #isd1000 ISD1000 Genie Garage opener

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

I do apologize I am not seeing the part in the parts list. We recommend you call 18004MYHOME so our agent can put in a research to see if that part is sold separately or as an assembly with another part. The research will allow us to contact the manufacture to get the answer you will need.

 
You can also visit searpartsdirect.com for parts, diagrams, and repair information.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
May 22, 2015
Q:

Door Jams ISD1000 Genie Garage opener

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com.
 
I am sorry and do understand your frustration when there is problems with the garage door opener.
 
Glad to help out.  I’m looking at your Genie Garage Door opener model number ISD1000.

When the door doesn not close:
1.  Check the portector system.  Both sensors must be aligned across the door opening without any beam obstructions.  Remove any obstruction or align both of the sensors.

2.  Check for spider webs around the safety sensor lenses.   If there is then wipe them clean

3.  Check the safety sensor wiring and connections to the power head,   Replace them if necessary.

4.  Try replacing safety sensors.  Then retest.

5.  The travel limits may need to be adjusted.  Pull emergency release and check door travel to ensure that it operates smoothly.  If so, adjust the travel limits.

6.  Check limit switch contacts and cams for excessive play or looseness.  Replace if necessary.

Hope these ideas will help.   Good luck
 
Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry Jr -
Sears Technician
August 01, 2014
A:

Hi, The door will close just fine. The problem is when it is going up. The spot that it Jams and stops seems to be around the first coupler on the shaft. After it jams I hit the button and it just closes. The are no track problem on the door it moves freely up and down when Safty is realeased. Any other thoughts?

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Larry -
August 01, 2014
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