Model #IS550-1 GENIE Garage Door Opener

  • Motor Assy
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  • Rail Assy
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genie is550-1 opener and the door will not go up or down the motor runs but looking at the screw drive it is not turning when i disengage caraige screw dr turn


The Managemylife web site is a good resource to find out what may be happening with your Garage Door Opener. I did some research for you at and found an excellent article that also has multiple expert answers at the bottom of the web page that addresses the most common questions that have been asked by other members. I hope this will help until your expert can answer your specific question. I attached the link below. Have a great day!

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Alina -
March 09, 2013

I know that it can be very difficult to have issues with your garage door opener.  On this model the limit switch will stop the drive gear once it is reached the desired level.  If it is broken or missing, then the gear will not stop.  This will cause the motor to overheat and could possible keep it from working.  You will need to check the switch first.  If it is broken, you will need to replace it. If you don't feel comfortable doing this yourself, you can schedule service at this link: Sears Home Services. I hope this helps. If you need further assistance or have additional questions, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
March 10, 2013
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