Model #IMTL15991 IMAGE Treadmill

  • Console
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  • Walking And Motor Belts
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Question and Answers

Q:

My Image 10.6 QI treadmill turns on. When I press START, the motor clicks about three times then stops. I can see it trying to turn then stop. What's wrong?

A:

I know how important it is to have a good working treadmill in the home so that you can get a good workout. I suggest you add to the thread of this question and include the full model number of your treadmill so that the expert can provide you with a more detailed answer. I am sorry for the inconvenience and I was able to find two links that will provide you with some good information. I hope this helps while you wait for your expert response.

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Joseph P. -
April 09, 2012
A:

Thank you for your question as to why the treadmill will not run.

Please verify that your model treadmill is 831.297570 before ordering any parts.

First I would like you to do the push test.

With the treadmill off stand at the front of the belt and with both hands push off from the console to see how far you can coast down the belt. If you only go a few inches then the belt is either to tight or needs lubricant.

If the push test lets you glide freely down the belt most of the way, then the most likely cause of the problem is the motor controller under the hood.

I will give you the part number for the controller below. Motor controller for treadmill model 831.297570 .

If you decide to replace the controller yourself be mindful that it will last much longer if you unplug the treadmill from the outlet when not in use or at least turn the treadmill off at the on/off switch on the front of the deck to prolong the life of the motor control board.

If you are going to change the motor controller yourself please unplug the unit will servicing.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

Thank you.

Sam A.

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Sam A -
Sears Technician
April 11, 2012
A:

My treadmil model number is IMTL 15991. It started and ran today but I know it will stop again later. Any thought?

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Thomas -
April 13, 2012
A:

Thank you for the update on the model number of the treadmill. I would suggest that you unplug all the wire harness connectors and the re-install them to see if that will help, because it sounds like a loose connection. Please let me know if it stops again. Sam A.

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Sam A -
Sears Technician
April 16, 2012
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