Model #IMTL12901 IMAGE Treadmill

  • Walking Belt
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  • Console Base
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Question and Answers

Q:

Treadmill 10.4ql comes on but belt does not move/incline works

A:

Model number imtl 12901

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Mru Patel -
September 30, 2013
A:

I know it can be very frustrating to have issues with your treadmill. The problem could be the controller board. If you make the voltage checks you can determine if the problem is the power board, console, controller, or a broken wire. When the treadmill motor doesn't start it can be caused by the motor, controller, power board, console, or a wiring harness. To test the voltages to and from the console and boards the treadmill has to be in calibration. Don't stand on the walking belt because you might move a wire causing the treadmill to start turning. The console will beep while it is in calibration, let it beep, it won't damage it. Read the voltage to the console between the red and either black wire, it has to read between 8-12 volts dc. Between either black and the blue wire you should read 1-5 volts dc. If you don't have the 8-12 volts between black and red, the power supply board is bad. If you have the 8-12 volts and not the 1-5 between blue and black the console is bad. If you have the voltage coming from and going into the console remove the hood covering the motor and front roller of the treadmill and read between black and blue at the connector going into the power board. It should be 1-5 just as it was at the console. If you don't have this voltage the wire harness between the power board and the console is bad. If you have the correct voltage at blue and black coming into the power supply board go to the motor controller board and check the voltage at L, W, and H on the controller. If you have the voltage between L and H but not between W and L the power supply board is bad. If you don't have voltage between L and H the controller is bad. If you don't feel comfortable doing this yourself, please click on this link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using Manage My Life.com.

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AnneJ -
Sears Technician
October 01, 2013
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Q:

IMAGE 10.4QL treadmill is stuck in the incline position

A:

Providing a complete model number to your question will definitely help an expert better your search. If you would like to reply to this thread with a model number included I would be more than happy to assist you. Have a great day.

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Alina F. -
June 11, 2011
A:

IMTL12901

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Julie -
June 13, 2011
A:

Also a new issue- The reset button is out and will not push back in. Now the treadmill will not start.

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Julie -
June 13, 2011
A:

It sounds like your incline motor has failed. The motor is not available through Sears Parts Direct but I did locate another source that should have one for you. Fitness Repair Parts.com . It should come with installation instructions.

The part number for the incline motor is 164003 and for the circuit breaker is 109382.

If I can be of further assistance please feel free to follow this thread with any questions you have along with the specifics

I hope this helps.

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XX Wade_ -
Sears Technician
June 16, 2011
A:

I forgot to give you the part number for the incline motor and the new circuit breaker. They are 164003 for the motor and the circuit breaker is 109382.

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Ed R -
Sears Technician
June 13, 2011
A:

So there is no way I could fix anything myself? It was brand new... the person before only used it to walk for Physical Therapy... so she did not know that it was stuck in that position... And the breaker happened after I was messing around with it also... Are either of these things I could fix myself?

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Julie -
June 13, 2011
A:

Julie, If you know aynone who is mechanically inclined they could do the work for you. The reparis involved are something that an average handyman can do. Let me know.

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Ed R -
Sears Technician
June 13, 2011
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