Model #HVM1540DN1BB GE Microwave/Hood Combo

  • Microwave
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Question and Answers


Keypad short HVM1540DN1BB Ge Microwave


Thank you for contacting with your questions about your GE Microwave. I am so sorry to hear it has a short in the keypad. I know what a time saver the microwave and I am sure you want to get this working again as soon as possible. In this case you really need to have it tested and repaired by a qualified technician.


We do not give advice on repairing microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the outlet. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.


For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.


Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs. Thank you for choosing Sears and using our service.

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Rachel Morgan -
Sears Technician
September 30, 2013

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