Model #HTM18IBPGRSA HOTPOINT Top-Mount Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Unit Parts
    3 Results
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Question and Answers

Q:

Trouble with Hotpoint Top-mount

A:

I apologize, to hear that you're having this problem with your fridge. Our fridge is a major appliance that we depend on in a daily basis. I have done some research and located two links similar to your issue that may be helpful until an Expert responds. Thank you for using Manage My Life!

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Carmen G -
August 26, 2012
A:

It wasn't very helpful but I do appreciate your response in such a timely manner.

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Reggie, PartsDirect Rep. -
August 27, 2012
A:

First I would suggest you make sure the evaporator fan and condenser fan are working. If the fans both seem to work then check if there is any frost built up on the rear wall of the freezer. Frost would indicate a defrost problem and would prevent the refrigeration section from being cool enough. If the fans work and there is no frost next while the unit is running check if the condenser coils new the compressor are hot. If the compressor is running but the condenser is not hot to the touch then likely there is a sealed system problem. I hope this helps. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
August 27, 2012
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