Model #HSS25IFMBWW HOTPOINT Side-by-Side Refrigerator

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Question and Answers

Q:

The narrow face of the division wall between my refrigerator and freezer compartments gets hot. What is happening to cause this? HSS25IFMBWW Hotpoint Refrigerator m series

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your refrigerator. Upon researching model number HSS25IFMBWW; it sounds like the condenser fan could be out. The heat will then rise and the wall will absorb the heat. Click here for the diagram. The fan motor is key number 650.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            

Thank you for choosing Sears. We appreciate your business. Have a great day.

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Jeff Wallace Jr -
Sears Technician
June 17, 2015
A:

Thank you Jeff for your reply. Much appreciated. I replaced the condenser fan motor. The electrical connector fell apart in the process and I connected the wiring by color code. I do not have a wiring diagram and need one to be certain of my connections before I continue to troubleshoot. Is there a wiring diagram available? I do not want to replace the board unless I have to. Please advise.

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Joe -
June 17, 2015
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Q:

broken icemaker part

A:

When it comes to getting a detailed answer from a expert a suggestion would be providing the part number to the part you are wanting to know how to install to this thread below. I have also attached a link below that may be helpful while you wait for the experts reply. Hope it helps!

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Maira -
December 08, 2010
A:

Thanks for sending the images. The crusher cover is the part you need.

The answer Maira sent has the instructions for installing the crusher cover. This is a job that requires dexterity and patience to perform. If you are not completely comfortable replacing the crusher cover, you can go to http://services.sears.com/shs/category/repair?sid=MMLxexpertxmerch and get a Sears technician to replace the crusher cover.

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Jimmy K -
Sears Technician
December 10, 2010
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Q:

Installation Instructions

A:

Refrigerators parts are fitted together so compactly you do need instructions to access and make repairs. A good starting place is Sears Parts Direct. You can click on the image of the part you want , then scroll over it for an exploded view of the parts. It can help see how the parts fit together. This may help while you wait for the expert's instructions. I attached the link below. Hope this helps get you started with the repair.

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Barbara H. -
December 04, 2010
A:

As pointed out by Barbara H. in the above response, the parts list diagram for your refrigerator will help you with this installation. I included the page that has your ice bucket assembly in the first image below. The second image has technical information about an ice bucket assembly that is similar to yours. This information may help you install the housing.

You will need to remove the cover (Key 387) first. You will probably need to remove or release the wire actuator rod (Key 329). You should then be able to remove the retainer ring (Key 321). With the fitting pulled off of the front of the auger shaft, you should be able to remove and replace the housing.

I hope that this information helps. You may need to rely on your physical observation of the assembly to complete this repair if the above information is not correct.

If you need more assistance, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
December 06, 2010
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