Model #HSM25GFRESA HOTPOINT Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Sealed System & Mother Board
    3 Results
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Question and Answers

Q:

ice maker wont dispense ice

A:

Summer is when the ice dispenser is needed the most, so I can understand wanting to get this fixed. The expert will review this model and the work already done to respond with help. If you do decide a technician visit would help, the Sears Home Services link below can help.

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Barbara H. -
July 07, 2012
A:

I can understand how important it is to have your ice maker working properly. There are several components in this model that can cause the ice maker to stop working. These include the control panel, the auger motor, the solenoid assembly, or the flap. Since you have already replace the auger motor and the panel, this leaves either the solenoid assembly or the flap that is the problem. If the flap is the problem it is most likely the spring that is the issue. I hope this helps. However, the only part that controls both the ice and water dispensers is the controls. I would suggest that you double check these to make sure it is installed correct and that there are not loose connections. If there are not, I would test them to make sure you are getting continuity while the dispenser are operating. This will tell you if the part is defective or not. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
July 10, 2012
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