Model #HP-S5053 SAMSUNG Plasma Television

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Question and Answers

Q:

My LCD television screen went black, but the sound still works. What could be causing this?

A:

If the screen went black but is still lit then the main board or the T-Con board might be defective. I tend to not suspect the main board because the audio is working as well as the micro but the supply to the T-Con is routed through the main on the LVDS cable. It can be very tricky to determine where you are losing the display and a technician would use a visual inspection as well as tapping on safe spots to see if they can find the loss.

The more common cause is the loss of backlight. The power board generates the high voltage for the lamps on this model. If the main board does not send the backlight on command, the power board does not generate the high voltage needed to power the lamps, or one of the lamps is defective then the backlight will not come on. Again we know that a lot of the main board is working since you can get audio and turn the set on. A technician would look for a visual clue that a lamp is defective by seeing if the backlight comes on momentarily and if it does that a small section seems dimmer than the rest. If not then the power board would be a first guess.

This is not a consumer level repair. I would make the check of seeing if the backlight is coming on momentarily then shutting off because that is a common symptom of a bad panel. If not then call a technician to see if he can pinpoint it down to the faulty circuit. When ordering parts make sure the part site has picked it based on your model version number found on the side of the TV. This is important because different versions of the same model used different parts.

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David A. - Personal Solutions Manager -
Sears Technician
December 23, 2009
A:

David -- My Samsung 50"HP-S5053 TV has a problem. Screen keeps going to 1/2 off. Bottom 1/2 turns black. TV is 6 years old, and all else works fine-- audio, full picture for several minutes then goes on and off being 1/2 screen. Can this be fixed with a part, or is the whole board out?

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Jan -
April 26, 2012
A:

the screen does come on for a moment on mine so what now

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Anonymous -
July 12, 2012
A:

Thanks, anonymous, for your comment. Due to the economy, I don't really want to pay a few hundred dollars for a technician. The picture will be fine and full for a while, then sometimes, not all of the time, half the picture goes away. It often comes back. Anybody out there that can help would be most appreciated. I am pretty good mechanically and electronically, so pretty specific instructions and details on where to get a small part would be very helpful.

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Jan -
July 12, 2012
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Q:

My Samsung 50"HP-S5053 TV has a problem. Screen keeps going to 1/2 off. Bottom 1/2 turns black. What part is not working?

A:

I understand repairing this Samsung television is important to you. An expert will be with you shortly to answer your specific question, meanwhile check out the links below with similar issue on televisions.

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Anna T -
April 24, 2012
A:

The black bar can be caused by the lower buffer board or the plasma panel itself. The buffer board might be available, but would depend on the service model number. If you could provide the service model, version and serial number off the back or side of the TV, I could look up some additional part information.

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Dusty J -
Sears Technician
April 25, 2012
A:

Thanks so much, Dusty. HP-S5053 Plasma Display, Model Code HPS5053X/XAA, Type # CD50P7, Serial Number B1943CNL907721R. Jan

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Jan -
April 25, 2012
A:

Dusty, Any luck finding the part? What is the number of the buffer board? Thanks.

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Jan -
April 26, 2012
A:

The part number of the lower buffer board is BN96-03362A. If you decide to change the part out yourself, please use extreme caution. The TV needs to be unplugged for a while to allow the electric charge to dissipate. Even after the set is unplugged for a while it can still hold an electric charge.

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Dusty J -
Sears Technician
April 27, 2012
A:

Thanks, Dusty. As I have heard, this part may not be available. I see from the link that similar part available for $63.67. Do you approximate cost of the labor to do the installation? And, if we did replace the part, how long would you estimate it would last? (I am trying to make decisions about repairing vs purchasing new TV. I am of the old school to fix broken things, but also want to be intellligent regarding costs and life span!)

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Jan -
April 27, 2012
A:

Dusty, would you kindly reply.

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Jan -
April 28, 2012
A:

Total repair cost for a technician to come out and do the repair would be about $250-300. Most repairs are covered by a 90 warranty.

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Dusty J -
Sears Technician
April 30, 2012
A:

Dusty, since your website reference for this part is to Sears, please confirm that the Sears part of $67 and the repair service from the Sears technician of $300 would total $367. Please also confirm that this part is definitely available. You have now taken 6 days to provide this answer. I am CEO of my company, and I reply to customers within 10 minutes. Please have the courtesy of a reply by noon TODAY 4/30.

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Jan -
April 30, 2012
A:

Prices can vary based on sipping charges as well as repair cost. I cannot confirm that the total price for the repair would be $367. Labor rates can vary depending on state and tax will also vary by state, county, and city. Also, if the buffer board is not the problem then the part needed would be the plasma panel.

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Dusty J -
Sears Technician
May 02, 2012
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Q:

I was watching my plasma 50" tv and lost my picture(black screen) had sound but no pic

A:

I love watching my television to relax and the last thing I would want is for there to be no picture. While you are waiting for an expert answer, I did come across a great link that will provide you with some great details about what may have caused your problem. I am also including a second link in where you can enter your model number and your owners manual will pop up. I hope my link is useful.

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Joseph P. -
December 27, 2010
A:

I believe your model is HP-S5053X. Plasma TV�s have several parts inside that control the screen. Since your TV does come on and have audio then the main processing board and power supply should be in proper working order. There are 4 additional parts inside your TV that could cause this problem. This would require a technician to make some check inside to be able to determine the cause of the problem.

I would recommend to contact Sears for home service and you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Dusty J -
Sears Technician
December 28, 2010
A:

it's because plasma sucks, and you shoulda bought LCD or LED not sears mistake but yours

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Bobo blanks -
January 01, 2011
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