Model #HP-R4252 SAMSUNG Plasma Television

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Question and Answers

Q:

Won't turn on HPR4252 Samsung Plasma

A:

Thank you for contacting SearsPartsDirect.com with your questions about your television. I am so sorry you are having problems with it. I know the TV is a key component in our daily lives and know you want to get it working quickly. In this case I recommend you have this tested and repaired by a qualified technician. Internal components of the TV can retain dangerous high electrical charges even when the TV is disconnected from the power supply.

Here at SearsPartsDirect.com, we love to help you with your home repairs but in this case, for your safety, we recommend you have the TV serviced. If you would like a Sears technician to complete the repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663.

Thank you for your understanding in this matter. I hope we can help you with any future repairs. Thank you for choosing Sears, we appreciate your business.

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Samantha A -
Sears Technician
March 10, 2014
Q:

HP-R4252 Remote sensor HP-R4252 Samsung Plasma

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina -
January 19, 2013
A:

I'm sorry but the remote sensor can not be replaced. You will have to replace the whole remote. The part number for the remote is BN59-00462A and its $27.87. You can complete your order on searspartsdirect.com.

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JessicaM -
Sears Technician
January 19, 2013
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