Model #HLP21E HAIER Residential Washers

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Question and Answers

Q:

Replacement Drain Hose Compatibility HLP21E Haier Washer

A:

I posted this question, and would suggest that you ignore it because I found out that the item was in stock at Home Depot. So instead of having the manufacturer make a new part for me some time in the future, I've simply ordered the part over there using their normal process. Too bad Sears couldn't plug into some network of available parts during this process and ship the part and make the money on it.

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Mitch -
May 02, 2015
A:

Thank you for your inquiry on your Haier Washer, Model HLP21E. From reviewing the details on your model, as far as I’m seeing it appears that both models of washer use the same drain hose. In this case since the part is most likely on back order the only thing we could do is keep sending messages to the manufacture to see if we can get more updates.  For any update contact our parts department. 

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
May 05, 2015
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Q:

What is a Motor Drain (as opposed to a Pump Drain)? HLP21E Haier Washer

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014
Q:

haier hlp21e washer wont spin

A:

Having a properly working washer is important. I did some research on your model number but was not able to find a solution. Your expert will also help answer your question. It may take two business days for your expert to reply. If you would like to look into Sears doing the repair here is a link for Sears Home Services. I do hope that everything works out.

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Marc -
July 31, 2013
A:

Thank you for your question. Haier appliances are manufactured by the Haier Group Limited, a Chinese Multinational electronics and Home appliances manufacturing company. These appliances are made differently than American products. Looking at a breakdown of parts on your Haier washer. Click here to view breakdown. The motor on this washer has capacitors. They impede the flow of charge in normal operation. Sometimes, when a too large voltage has been reached, charge starts flowing. This is called dielectric breakdown and destroys the capacitor. The capacitance of a capacitor is a ratio of the amount of charge that will be present in the capacitor when a given potential (voltage) exists between its leads. Therefore when this occurs it will kill the operation (in this case, stop the motor from working). Unless you are highly skilled and know electric current.This type of repair is left for the technicians. The reason behind this is you should never connect an electrolytic capacitor in such a way that a negative voltage is applied across the terminals from positive to negative. It will explode. Because of the complexity our Blue Crew will be happy to assist. Click here to schedule an appointment.


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dtova00 -
Sears Technician
August 01, 2013
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