Model #H8000 GENIE Garage Door Opener

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Question and Answers

Q:

Genie Excelerator garage door opener model# H8000-07, Serial # WK 20, YR 07, P 4, I 01

A:

Hello,

I would like to assist you with your garage door opener question. From the description, it appears that the door safety sensors may not be aligned. Here is a link to the owner's manual. starting on page 26 there is a troubleshooting guide. Verify the status of the safety sensor lights first, this can tell you a lot.

Please reply with your findings if you would like further assistance.

Jerry C

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Jerry C -
Sears Technician
November 16, 2012
A:

Jerry C: You're right, of course, and I'm a bit embarrassed that I didnt check the troubleshooting guide first; it's spelled out there very plainly! Fact is, the problem cleared up "spontaneously" right after I filed my first communication. I was still thinking a loose wire until, at your suggestion, I found it in the manual. Thanks

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G E -
November 17, 2012
A:

Hello G E,

I'm happy to hear that you have it taken care of. It really makes a difference when we run into a problem with a device that we do not regularly service or inspect. That is completely normal, don't be embarrassed. I commend you for reaching out for assistance; many people do not and the outcome is not as favorable as yours. ;)

Thank you for using managemylife.com Please come back with your future needs!

Jerry C

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Jerry C -
Sears Technician
November 19, 2012
A:

I had a power surge that knock out my garage door opener it has power gong to it but Im not sure if I should replace the Pcb,motorPart #: 36428R, or the logic board Part #: 34019R can you give me some insite as to which my fix this problem. because I had a sears tech come out yesterday and he was to busy trying to sell me a new unit.. on a rental property bad idea ..

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James -
January 13, 2016
A:

I had a power surge that knock out my garage door opener it has power gong to it but Im not sure if I should replace the Pcb,motorPart #: 36428R, or the logic board Part #: 34019R can you give me some insite as to which my fix this problem. because I had a sears tech come out yesterday and he was to busy trying to sell me a new unit.. on a rental property bad idea ..

Read More
James -
January 13, 2016
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Q:

Looking for stand neck and base for a Samsung 65 " Curve TV UN65H8000AFXZA

Q:

Looking for stand neck and base for a Samsung 65 " Curve TV UN65H8000AFXZA


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