Model #H4H424GKB100 ICP Air-conditioner/heat pump(outside unit)

  • Cabinet Parts 1
    3 Results
  • Cabinet Parts 2
    3 Results
  • Cabinet Parts 3
    3 Results
Find part by diagram >

Question and Answers

Q:

I need a copy of the owners manual for an ICP Heat Pump Model No. H4H424GKB100

A:

ManageMyLife.com is a great place to find your owner's manual for various products. I am sorry that you are having some difficulties finding yours. Manufacturers stop producing manuals after ten years. This could be the cause of availability. Sometimes the expert can find one that is very similar to yours. You should hear back within two business days. If you are having a specific problem please submit your question on the existing tread by click on the reply box below for your expert. Please double check that model #.?

Read More
James -
February 15, 2012
A:

Thank you using Manage My Life. I have found the manual that you are looking for. You may click the link to be redirected to the web location where you can view or download the manual.

Are you having troubles with your ICP heat pump unit? If so, I can help you determine what is wrong with it. Respond below in this thread with any question you may have.

ICP H4H4 Installation Manual .

Read More
Andrew D -
Sears Technician
February 16, 2012
A:

1. I noticed that the link you gave refers to an H4H3 Heat Pump whereas my unit;s model number begins with H4H4. 2. I need a maual (either owners or installation) that includes a "Limited warranty" page. 3. The problem I'm having with the unit is with an indoor component, the Strip Heater that comes on when outdoor temps are too low for the outdoor unit to provide sufficient heating. The Strip Heater has apparently failed and needs to be replaced. ICP supposedly offered a 10 year parts and 1 year labor warranty, which I need to verify for this model. 4. Have you experienced failures of the Strip Heater in Heat Pump systems less than 5 years old?

Read More
Bryant -
February 15, 2012
A:

Thank you for your response. The manual that I linked for you applies to all family groups of ICP units with the prefix H4H3, H4H4, HXH5, N4H3, N4H4, and NXH5. Those are outdoor heat pump units. If you need warranty information, then I would need the complete model and serial number of the indoor air handler.

Failures within 5 years are fairly uncommon which usually means there�s an underlying issue somewhere. In my professional experience, that issue 8 times out of 10 is with improper airflow or by poor installation practices.

What usually happens on these heaters is the component that controls the run time fails. Those components can either be contactors, sequencers or limit switches. Other than that, the heat strip strings can physically break or overheat and blow the fusible link (not applicable to all packages).

Any tests to confirm would of course require a volt/ohm meter unless you were able to remove the cover off the air handler and notice that the wires were burnt (common if the home has old aluminum wiring).

Read More
Andrew D -
Sears Technician
February 16, 2012
A:

Thanks for the information. 1. The model number for the indoor air handler is ED24X24B. 2. The manual I read using the link you provided is an installation manual for the outdoor component and does not have any warranty information in it. 3. An alternate link I found (http://www.foxmacon.com/craig/ICP/SPLIT%20HP/H4H4-GKB.pdf) has similar diagrams and a Parts List, which identifies separate part numbers for an installation manual, an owners manual and warranty. However, I don't see how to find any of them. Do you know how?

Read More
Bryant -
February 16, 2012
A:

Unfortunately ICP either never made an Owner's Manual (aside from the Installation Manual which is sometimes called the Owner's Manual) or doesn't have it available.

They do have a Service Manual for contractors and several Technical Manuals. The part number that shows as a Owners Manual (42802500000) in the link you provided, is actually linked to about six more Technical Manuals and a Homeowners Informational brochure and start up checklist. I am not sure why they created so many different Technical Manuals. None of them contain any warranty information.

The homeowners brochure can be viewed by clicking the following link. [Home Owner's Information Split System Heat Pump | http://icpindexing.toddsit.com/documents/003350/42802500000.pdf] .

I can track down the warranty information on your Air Handler, but I would need the complete serial number. As for the other manuals, I would be able to email the one that pertains to your unit, but it will not have any warranty info included. That has to come from ICP.

Read More
Andrew D -
Sears Technician
February 16, 2012
A:

Thanks again for your helpful comments and link to get to the Homeowners informational brochure for my heat pump. I can't get the Air Handler serial # until the end of next week, but when I do I'll send it to you. In the meantime I'd like to take you up on that offer to send the other available manuals. Please send them to belrod3@yahoo.com.

Read More
Bryant -
February 16, 2012
A:

You're welcome. I am glad that I was able to help out. I emailed you the technical manual for your condensing unit so you should be receiving that shortly. The other manuals were for variations of your unit. Two were for 13 SEER systems (you have a 14 SEER) and the others were for 15 and 17 SEER units.

When you are able to get the serial number, post it here in this thread and I will reply verify the exact warranty for your air handler. Thank you again for using Manage My Life!

Read More
Andrew D -
Sears Technician
February 17, 2012
A:

I was able to get more information. The inside unit with the air handler and auxiliary heater coils have these Serial Numbers: On the exterior case of indoor unit:: FVM4X2400A On an interior panel of indoor unit: EHK10AKB2 The latter is probably the S/N for the heater unit. If warranty info is available on either, I'd appreciate receiving it. Follow-up: A Sears repair person came out to inspect the supposedly "burned strip heater". What was found were small pieces (about 1/4" diameter) of charred material that had apparently fallen onto the coils when they were hot, which apparently led to the burning odor and blackening of a few of the coils. They tested OK for electrical continuity and after some sanding looked like new. They were re-installed and checked out to work fine. The repair guy is still scratching his head over how any particles landed on the coils, because the furnace filter and A-frame evaporator unit block anything coming up from underneath the coils. Another possibility might be stuff falling down somehow from the downstream air duct(s) above the indoor unit, but that' would have to move against the normal direction of air flow. Have you ever experienced anything of this sort? Thanks again for your answers and the warranty information.

Read More
Bryant -
February 26, 2012
A:

The first number (FVM4X2400A) is the model number of your air handler. The number EHK10AKB2 is the model number for the heat strip kit. The serial numbers should be on the same tags as the ones that you found those numbers. I would need those numbers to verify any type of warranty. I really only need the serial number for the indoor unit, not the heat kit.

It depends on where you are from. Some parts of the country use fiberglass duct board (usually down south more often). If the duct board had pieces that were falling off from the original installation then that material could have melted over the heat kit. If you have sheet metal duct work, some states use insulated sheet metal liners and if that were to come loose, it could also burn onto the heaters.

Other than those two scenarios, the only thing that could be causing it would be if something was inserted into the supply grill and it was near a chase and it could fall straight down to the heater.

Read More
Andrew D -
Sears Technician
February 28, 2012
See more answers