Model #H2000 GENIE Garage Door Opener

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Question and Answers

Q:

My neighbor's Genie garage door opener remote opens my craftsman garage door. I have reset the dip switches several times to no avail.

A:

Hello, I can see you are having trouble with your appliance. If you would like until an expert can answer your question. You may visit sears home services website. I have attached the link below. I hope this helps.

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Flo R -
June 29, 2010
A:

I must say it is unusual for openers to just start opening other units, but I have never heard of a Genie brand remote working a chamberlain sears opener and even if it did after changing the dip switches should of taken care of your problem.

I'm curious to know if you have actually seen this in action, like hold it to the opener and press this genie remote and operate it on a consistent basis or is it speculation? Older Genies operate on a different dip switch set up and the new ones are a rolling code and all of them are on a different frequency and probably a different mhz. If this happens after you change the dip switches then either you or him will have to get a new opener. You cannot disable a dip switch receiver. Thanks BB

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B B Garage door -
Sears Technician
June 29, 2010
A:

I'm having the same problem with my genie H2000C garage door opener. I've changed the intelli code, but it still opens his garage door. Oddly enough, he has mentioned that his other garage door opener (also a Genie) sometimes opens his older Craftsman garage door. What is going on?

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Kevin -
January 25, 2011
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