Model #GX5FHTXVB03 WHIRLPOOL Bottom-Mount Refrigerator

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  • Icemaker Parts
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Question and Answers

Q:

Why is water is leaking in the freezer compartment?

A:

This does sound like a frozen drain line. To clear it, you will need to remove everything in the freezer, so the back panel can be removed. First disconnect power from the unit. With the back panel out, you will see the evaporator and directly under it, the drain trough. It will probably be full of ice. To remove the ice, you can use a hair dryer, hot water and a small screwdriver. Just be very careful with the screwdriver, not to poke a hole in the evaporator. When you get the ice out of the trough, you will see the drain hole and it will be full of ice. Use hot water to clean the drain hole out. Keep pouring hot water and working out the ice with the screwdriver and wiping the excess hot water, until the drain is clear. This can take awhile. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . If you need more assistance, please resubmit your question with more details.

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Scott D -
Sears Technician
January 14, 2010
A:

my whirlpool GX5FHTXVB03 IS LEAKING UNDER FREEZER DOOR AND HAS A SHEET OF ICE ON FREEZER BOTTOM I HAVE SERVICE SCHEDULED FOR 8/4 DO U HAVE AN IDEA OF WHAT IS CAUSING THIS?

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kenneth moran -
August 03, 2012
A:

Hello Kenneth. Sorry that we did not answer this thread sooner. It is likely that you have a frozen or clogged defrost drain or a problem with that ice maker leaking. You probably already had the refrigerator serviced by now. If you need more help, let us know.

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Lyle W -
Sears Technician
September 11, 2012
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