Model #GSS25LGMBWW GE Side-by-Side Refrigerator

  • Freezer Door
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  • Fresh Food Door
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  • Freezer Section
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  • Evaporator Instructions
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  • Icemaker & Dispenser
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  • Freezer Shelves
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  • Fresh Food Section
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  • Fresh Food Shelves
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  • Unit Parts
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Error Codes

Error Code:

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Question and Answers

Q:

Refrigerator is not making ice

A:

Refrigerator ice dispensers are great when they work well, not so much when they malfunction. While you wait for the expert to review and respond for your model, you can check the links below for additional help if you like. Hope these links help.

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Barbara H. -
April 07, 2011
A:

To reset your icemaker control, turn the on/off switch to off and back to on.

You should be able to run the icemaker through a harvest cycle by holding the "fill" button in for 3-4 seconds.

Your refrigerator has a 1 year parts and labor warranty. You can go to Home Services and get a Sears technician to repair the icemaker free.

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Jimmy K -
Sears Technician
April 08, 2011
A:

I tried turning it off and back on, but no change. Where do I find the "fill" button? I'll call Home Services if the fill button doesn't work. Thanks,

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James -
April 08, 2011
A:

The fill button is on the side of the icemaker near the on/off switch. This is the switch you press to adjust the size of your ice cubes. There are 3 led's and each time you press the fill button a different led lights. I hope this works for you.

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Jimmy K -
Sears Technician
April 08, 2011
A:

I've been having the same problem my side by side. will not make ice. I found the on and off button. The fill button I'm guessing is the one on the door???? and now I'm in waitng to see ice cubes??? The freezer had been sounding loud.

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caroline -
April 08, 2011
A:

Caroline, if your refrigerator model doesn't start with 795, you won't have a fill switch. Reply again and send the model of your refrigerator and I will be glad to help.

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Jimmy K -
Sears Technician
April 08, 2011
A:

Sorry Jimmy. Its a GE model # GSS25LGMBWW . It was unplugged for about 2 days, then we moved it across the street to a new address. plugged it back in, but did not hook up the water for another. now we got water hooked up and waitng.

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caroline -
April 08, 2011
A:

The water line to the water valve should have been flushed when installed. if it was not flushed, disconnec the water line from the water valve and run 2-3 gallons of water through it. If there is sediment inside the water valve, you might have to replace the water valve. If the water line was flushed, the icemaker has probably not gotten the air out of the water line. Give it 2 days and if no ice, reply again with details. While you are waiting fill the ice mold in the icemaker with water and check it in 3-4 hours. If the icemaker has not made and dumped ice, you might need to replace the icemaker. I suspect your problem is the water supply.

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Jimmy K -
Sears Technician
April 08, 2011
A:

Thank you I will check back with you in a couple of days. we'll check water valve. I didn't know you could put water in it?????

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caroline -
April 08, 2011
A:

Putting water in the ice mold of the icemaker is not recommended. For a test, it is ok. I hope this works for you.

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Jimmy K -
Sears Technician
April 09, 2011
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Q:

Why is everything freezing in this refrigerator?

A:

This can be caused if the damper inside the diffuser stays open. If this happens, the air flow will never be reduced as the refrigerator cools down. The damper could be stuck, the sensor could be keeping it open or the main board. If the freezer gets too cold, this can also happen and it would be caused from the sensor or board. The only way to determine if the board or sensor has failed is, with a meter. Some resistance checks will need to be made. A technician may be needed to make these checks. An adjustment you can try is, with the damper. Set the freezer control to a higher setting. This should reduce the amount of air being blown into the fridge section. After making an adjustment, give it 24 hours to adjust. If you need more assistance, please resubmit your question with more details.

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Scott D -
Sears Technician
January 12, 2010

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