Model #GSS25JFPDWW GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Sealed System & Mother Board
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Refrig isn't working, isn't cooling.

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information. Have a great day!

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Alina -
October 27, 2012
A:

GE GSS25JFPDWW. I'm thinking possibly the Defrost Thermostat or Temperature Sensor?? Would it be reasonable to try these first, otherwise maybe the heater bracket assembly? Any thoughts. Main problem is freezer and refrige seem too warm, nothing is freezing in freezer and fridge seems too warm. I have the control all the way up to 9, just a few days ago seemed like things were freezing in my fridge at 3 or so on the control. HELP!! Thanks.

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Emily -
October 27, 2012
A:

Thank you for your question. I'm sorry you're having this problem with the refrigerator. If it's still frosting up in the freezer, it would lead to a problem with the defrost system. To check the defrost system in this model, you will need to gain access to the control board, behind the unit. Remove the panel (# 843 in image) to access the board. Disconnect the power first. Now, locate the blue wire on the J-9 connection and the brown wire on the J-11 connection. Connect these 2 wires together and reconnect the power. If the element works now, the board # WR55X10942 will most likely need to be replaced. It is possible the sensor may have failed but it's not as likely as the board. If you would like to have it checked first by a technician, to determine for sure, I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
October 29, 2012
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Q:

Suspect need new solenoid in freezer door of side-by-side GE refrigerator,water dispenser has stopped working,has new filter, and still makes&dispenses ice?

A:

I drink a lot of purified water from my water dispenser on my refrigerator so I know how important it is for your water dispenser to be working properly. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.

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Joseph P. -
November 18, 2010
A:

The solenoid for the water dispenser is located on the water valve the water supply line from the house attaches to.

To diagnose the problem, pull the refrigerator away from the wall and disconnect power to it.

Remove the compressor compartment cover across the lower section of the refrigerator back.

Disconnect the wiring connectors from the solenoids on the water valve and connect the leads of a volt meter to one of the connectors.

Connect the power to the refrigerator and press the water dispenser cradle in. You will need to do this with each of the connectors.

If you read 120 volts ac to one connector, the dispenser board is good and the water valve needs to be replaced.

If you don't read 120 volts ac on either connector, the dispenser board is bad.

I am sending you instructions for removing the dispenser board if you need them.

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Jimmy K -
Sears Technician
November 19, 2010
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