Model #GSH25VGREWW GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Sealed System & Mother Board
    3 Results
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Error Codes

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Question and Answers


Is this common for the water dispenser to stop working?


There is a dispenser heater kit # WR49X10173 for this problem. If this kit was installed and now the line is freezing again, the problem could be one of the following:

  1. The heater kit is defective
  2. The temperature in the freezer is too cold (below zero)
  3. There is a void in the door insulation
A technician will need to check the heater kit but you can check the temperature. To check the temperature, place a thermometer between some packages, air temperature is not a good check. If the temperature is below zero degrees, raise the temperature setting to a warmer setting. If the temperature is ok, the heater will need to be checked, if this is the kit that was installed. If it checks ok also, there will probably be a void in the door insulation if the water line in the door is frozen. In this case, the door will need to be replaced. All of this is pertaining to the water line in the door freezing. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
November 17, 2009

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