Model #GSH25ISXBSS GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Machine Compartment
    3 Results
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Error Codes

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Question and Answers




I can see the ice maker does nor operate as needed. The expert will review and respond within two days, possibly sooner. If you do decide a technician is needed, the Sears Home Services link below can help schedule. Thank you for using Manage My Life.

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Barbara -
May 12, 2013

You indicated that you replaced the dispenser motor. I assume that you replaced the auger motor on the dispenser. 


Since the auger motor runs correctly after 15 seconds, I assume that component is okay.


You could have a problem with that main control board. I traced the circuit through that auger motor in the image below. I am not aware of a time delay that would prevent the auger motor from getting voltage from that main control board as soon as the actuator is pressed. If you are not getting voltage out of the board on the wires traced below when that actuator is pressed in the cubed mode, then you could have a problem with the main control board. There is a slight possibility that you have a problem with the dispenser board if it is not sending a signal to the main board properly. If you check that voltage yourself, be sure that you follow electrical safety guidelines. Wear electrical safety gloves and safety goggles when checking live voltage. Unplug the refrigerator as soon as live testing is completed. 


If you need parts, you can order them from this page: GE Refrigerator Model GSH25ISXBSS Repair Parts.  Be sure that you unplug the refrigerator before accessing internal components and replacing parts.


If you need more help, reply with additional details and we will assist you further.


If you get to the point where you need to have a service technician examine and repair the refrigerator, you can schedule service through this link: Sears Home Services Refrigerator Repair. 

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Lyle W -
Sears Technician
May 14, 2013
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