Model #GSD3910C05AA GE Dishwasher

  • Escutcheon & Door Assembly
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  • Body Parts
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  • Motor-pump Mechanism
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Troubleshooting

Error Codes

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Question and Answers

Q:

Won't Drain

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Alina F. -
December 10, 2011
A:

Thank you for your question and I understand your concern.

If you just replaced your disposal and the dishwasher drain hose is connected to the disposal; you didn't forget to knock out the plug from inside the drain fitting did you?

If the drain solenoid is energizing and pulling the plunger down as well as opening the flapper valve inside the drain port then it should be draining unless the piston and nut assembly is deteriorated or blockage in the drain hose.

I added images below showing where the piston and nut assembly is located and what it looks like. You will need to remove sump cover at the rear of the dishwasher to access and replace the piston and nut assembly. You will likely find a worn out piston assembly. This may be the issue. If not, please reply and I will be glad to assist you further.

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Joey S -
Sears Technician
December 12, 2011
A:

Took the pump assembly off and found a piece of plastic blocking the drain port. This was the easiest machine I ever worked on. Thanks for your help. Adam

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Adam -
December 12, 2011
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Q:

GE dishwasher GSD3910C05AA does not drain

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina F. -
December 10, 2011
A:

This is an older style and there will not be a lot of information or step by step available. Remember to turn the power off before accessing any parts.

The image below may be helpful to you. You would have to remove the sump to check and service any parts. You would need to loosen two clamps (circled) to remove the sump.

The solenoid actives a rod that opens and closes a flap inside the sump that directs the water from wash to drain. This is circled in black.

One thing you might try first is to lower the drain hose beneath the tub. Manually push down on the solenoid and see if any water drains out. If none does then most likely the flapper is bad or there is an obstruction.

Something else to check is if the water is draining back into the tub instead of out the drain. If the piston and nut on the soil chamber is bad then the water will drain back into the tub instead down the drain.

I hope this helps. You can reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
December 12, 2011
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