Model #GSD3735F01WW GE Dishwasher

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Question and Answers

Q:

What could be the cause of low water level in GE Nautilus GSD373501WW?

A:

Sounds like you have done a pretty good job of repair. I am sure the expert will be able to help find the problem. If in the end you do decide to have a technician help diagnose and make repairs, an option is to visit Sears Home Services and use the handy scheduler. I attached the link below.

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Barbara H. -
January 20, 2011
A:

Correcting typo from above: I ask the question because the machine isn't getting the dishes clean and the door for the soap resevoir isn't opening. Also, In order to hear the sloshing of water in the machine during the wash cycle I either have to cycle the door lock or add water. How would I know if the float was operating incorrectly (aside from simply removing and replacing)? How would I know if the circuit board is bad (such as low voltages across contacts)? I've replaced the motor and impeller because the dishwasher wasn't draining completely, and now it seems I've overfixed the problem because now enough water isn't getting into the unit

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sjpigeon -
January 20, 2011
A:

I recommend that you check the water fill level first. The first image below provides a procedure for checking that water level.

Time the water fill process during this test. The top of the second image shows that the solenoid water fill valve should be energized for about 53 seconds in the first fill of a cycle. If the fill valve is not buzzing for around 53 seconds, then you could have a problem with the timer, the float switch or the fill valve. I provided some technical information in the second image that will help you check these components if necessary.

If the fill level is too low and the fill was less than 53 seconds, I recommend that you check the float switch. I provided a parts diagram of that component in the third image. The dome (Key 302) and float (Key 305) are attached to the stem (Key 306) that protrudes down to the bracket (Key 308) and switch (Key 490) that are below the tub. If you pull up carefully on the float inside the tub, you should hear a faint click when the switch "opens" underneath the tub. When that float switch is "open" the fill valve will not get voltage. I provided a strip diagram in the second image that shows the fill circuit.

If the fill level is low and the valve was buzzing for the full 53 seconds (or close to that amount of time) then the float switch should be okay. I recommend that you check the water cut-off valve for the dishwasher to make sure that it is fully open. If you find no problem there, then shut off the water cut-off valve and drain the dishwasher. Disconnect the water line from the fill valve. You may need to pull the dishwasher out to remove the water line. Be sure that you shut off the house circuit breaker for the dishwasher before pulling it out. Have a towel handy to catch residual water from the water line when you disconnect the hose from the water valve. The 4th image shows a photograph of the underside of the dishwasher. Check the inlet water screen for debris or deposits. If you find debris or deposits in this area, the cleaning the screen and flushing that area out with water should fix your fill problem.

Place the end of the water line in a container and briefly open the water cut-off valve to check for proper water flow and pressure from the water line. If the flow or water pressure is low, then you will probably need to have a plumber fix that water supply line.

I hope that these tips help you determine the cause of your fill problem in the dishwasher.

If you need parts, you can order them from the Sears PartsDirect website.

If you need more help, reply with additional details and we will assist you further.

NOTE: It appears that you left a letter out of your model number. It probably should be GSD3735D01WW or GSD3735F01WW. You may need that full model number if you order parts.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
January 22, 2011
A:

Here is the 4th image.

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Lyle W -
Sears Technician
January 22, 2011
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Q:

Manual for removing/replacing the impeller for the GE Nautilus GSD373501WW?

A:

I did some research and I found a question in Manage My Life that was similar to the one you asked. This answer from the expert will give you instructions on how to remove and replace the impeller to your dishwasher. I'm attaching the link below, I hope this helps!!!!!!!! http://www.managemylife.com/mmh/questions/195530-how-do-i-remove-the-impeller-of-my-dishwasher

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Raquel F -
November 03, 2010
A:

Thanks - I'm hoping someone can point me to the entire list of steps, complete with a pic, that walk me through removing and replacing the impeller. My concern is that jumping into removing screws/bolts and attempting to pry components apart without knowing exactly what I'm doing will lead to breaking other parts of the dishwasher that are currently functioning properly.

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sjpigeon -
November 03, 2010
A:

Correction - model number is GSD3735F01WW (added the 'F')...

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sjpigeon -
November 03, 2010
A:

I can understand your concern with pieces of plastic appearing inside your dishwasher. Generally speaking the impeller is usually white in color so if the pieces of plastic are any other color than white, then it's not likely from the impeller.

In order to access and remove the impeller will require removing the pump assembly from the dishwasher. I recommend removing the dishwasher from it's installation in order to remove the pump assembly.

  1. Disconnect the power supply from the dishwasher and turn the water supply OFF before removing the toe plate.
  2. Remove the lower toe plate by removing the 4 screws facing you in the lower and upper corners.
  3. Disconnect the water supply line, drain hose and the electrical supply.
  4. Remove the two screws securing the dishwasher to the bottom edge of the counter top.
  5. Remove the lower spray arm. See image below.
  6. Lay the dishwasher on its back.
  7. Remove the screw supporting the front of the motor assembly which is key# 418.
  8. Loosen the clamp key #457 and 452.
  9. Disconnect the motor harness and the drain solenoid (key#497) harness.
  10. Remove the pump and motor assembly.
  11. Remove the grater (key#428) by turning in clockwise (CW) until it comes off.
  12. Remove the wear ring (key#427).
  13. Remove the impeller (key#429) by turning it counterclockwise (CCW) while holding the cooling fin to prevent the motor shaft from turning along with the impeller.

Reverse the procedure to install the impeller and pump and motor assembly.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
November 04, 2010
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