Model #GSD3300N20BB GE Dishwasher

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Troubleshooting

Error Codes

Error Code:

Condition:

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Question and Answers

Q:

GE Dishwasher, GSD3300N20BB:

A:

With the Dishwasher not working properly can be quite a disappointment as well frustrating. I have taken the time to research your issue on the website and have came across similar information. While you are waiting for a detailed reply from an expert I have attached the links below. Hope this helps!

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Priscilla V -
February 27, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the dishwasher. I have posted a few images below. The first image shows the parts of the wash motor and the direction of the water on wash and drain. The second image shows where the check ball should be placed and troubleshooting of the drain. First, make sure the check ball is in the correct location. Then start the dishwasher and let it fill. Once it is full, cancel the cycle to activate the drain. When the dishwasher is draining look at the solenoid mounted to the wash motor. The plunger should be pulled down to redirect the water to drain. If it is not pulled down, you will need to check the voltage to the solenoid. Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician. If you feel confident making the checks and have a meter you should get a reading of 120 volts when the dishwasher is draining. If you have that reading and the plunger is not pulled down the problem is either a defective solenoid or the lever is jammed.

If you do not have that reading, the problem could be a broken wire or faulty control.

I hope this is helpful. Pleas let me know if you need further assistance.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
February 29, 2012
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Q:

GE Dishwasher, GSD3300N20BB:

A:

A dishwasher is a handy appliance we love to use a lot, I understand your concern in getting your dishwasher in working condition. Looking in the Manage My life site I came upon some information that can be very helpful. I have attached the link below. Hope it helps!

Read More
Maira -
February 27, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the dishwasher. I have posted a few images below. The first image shows the parts of the wash motor and the direction of the water on wash and drain. The second image shows where the check ball should be placed and troubleshooting of the drain. First, make sure the check ball is in the correct location. Then start the dishwasher and let it fill. Once it is full, cancel the cycle to activate the drain. When the dishwasher is draining look at the solenoid mounted to the wash motor. The plunger should be pulled down to redirect the water to drain. If it is not pulled down, you will need to check the voltage to the solenoid. Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician. If you feel confident making the checks and have a meter you should get a reading of 120 volts when the dishwasher is draining. If you have that reading and the plunger is not pulled down the problem is either a defective solenoid or the lever is jammed.

If you do not have that reading, the problem could be a broken wire or faulty control.

I hope this is helpful. Pleas let me know if you need further assistance.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

Read More
Mark T -
Sears Technician
February 29, 2012
See more answers

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