Model #GS6SHEXNQ00 WHIRLPOOL Side-by-Side Refrigerator

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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Icemaker Parts, Optional Parts
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Question and Answers

Q:

Could the door switch cause the light not to work ? GS6SHEXNQ00 Whirlpool Side-by-side refrigerator

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with refrigerator. Upon researching model GS6SHEXNQ00; the refrigerator door switch controls the lights in the refrigerator. It is very unlikely that the sockets are all bad at the same time. The switch could need to be replaced if the light bulbs are not lighting. If it was just one bulb that wouldn’t turn on then it could be the socket.

Thank you for choosing Sears. We appreciate your business. Have a great day.              

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Jeff Wallace Jr -
Sears Technician
November 18, 2014
Q:

Lights off in side by side refrigerator/freezer

A:

A Refrigerator is definitely something we depend and when starts malfunctioning it can be a big inconvenience. I have attached a link below that give great information on way this may be happening. Hope it helps!

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Priscilla V -
March 02, 2011
A:

I can understand your concern. The information you have received is good but will not pertain to this problem. Since the unit is running, we know there is power to it. First replace the bulbs and if they still don't work, the switches will need to be checked. To check the switches, first disconnect power to the unit. Now, pry the switches out. They may be a little difficult but they will pop out. On the refrigerator switch, connect the 2 wires together (make sure they don't touch anything) and plug the power cord back in. If the lights come on, the switch # WR23X10143 will need to be replaced. Make the same check with the freezer light switch. If the lights work, replace the switch with the same part number as above. The switches are available at SearsPartsDirect . If the lights still don't work, some voltage checks will need to be made and the wires may also need to be checked. A technician will need to make these checks. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . I hope this helps you. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

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Scott D -
Sears Technician
March 03, 2011
A:

Scott D, Changed lightbulbs, no dice. Pulled switch off of door, bridged the circuit not through the switch still getting the clicking noise. Which powers down the digital control panel, inside the refrigerator. Could it be the actual light socket or the lighting harness? The noise is happening at the control panel underneath in what looks like a relay.

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Brian -
August 19, 2012
A:

Brian, this is confusing, the model listed does not show to have a digital control panel. If this is a different model, please include the complete model and serial number and I will assist you further.

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Scott D -
Sears Technician
August 20, 2012
A:

Model # GS6SHEXNQ00

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Brian -
August 20, 2012
A:

Brian, thank you for the model number. The main control for this refrigerator will be the board under the unit, next to the compressor. The clicking sound will be from the relay in this board. In this case, the control board # 2252189 will need to be replaced. It's available at Kenmore refrigerator parts.

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Scott D -
Sears Technician
August 21, 2012
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Q:

what would be causing the light in my refigerator not to work and there is a clicking sound. The refrigerator is working with the lightbulbs out. Light butlbs

A:

The lights not working on the refrigerator can be frustrating. I found some information for you that I am hoping will assist you until your expert answers your question. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope everything works out with the refrigerator.

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Marc -
August 19, 2012
A:

Thank you so much! I appreciate the link and will see if this does it.

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Brian -
August 19, 2012
A:

Hi,

Thank you for your question. It is concerning when the refrigerator is not functioning correctly. Brian please follow this thread and answer only to this thread as the other thread is complete causing some confusion. But you pulled the bulbs and replaced them with new or known working bulbs and you bridged the red with yellow wire to the yellow wire at the switch, correct, because on that part you were not clear. If this bridge was made the refrigerator lights should have come on.
You will need a volts ohm meter for the checks,
The yl/re wire can be checked at the main board. The neutral to use is the p1 white wire. When the relay is clinking, is the voltage on the yl/rd wire bouncing or disappearing? If so check the black wire to the white wire, should be constant 120 vac. If so disconnect the little 3 wire connector and does the clicking go away and the voltage on the yl/rd stay a constant 120 volts AC?
Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.

I hope this is helpful. If I may be of further assistance please include more details in a reply to this post.

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Bill__W -
Sears Technician
August 20, 2012
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